Terms and Conditions - Xymewao.com

Last Updated: June 1, 2023

Welcome to Xymewao.com. These Terms and Conditions govern your use of our website and services related to children's animation, entertainment services, children's parties, games, competitions, and shows. By accessing or using our services, you agree to be bound by these Terms and Conditions.

1. Definitions

"Services" refers to all children's entertainment services provided by Xymewao.com, including but not limited to animation, parties, games, competitions, and shows.

"User," "you," or "your" refers to individuals who access or use our website or services.

"We," "us," or "our" refers to Xymewao.com, its owners, employees, and representatives.

2. User Obligations

By using our services, you agree to:

• Provide accurate and complete information when booking services
• Ensure adult supervision is present during all children's events
• Notify us of any special requirements, allergies, or health concerns of participants
• Maintain appropriate behavior during events and respect our staff
• Make payments in accordance with our payment terms
• Obtain necessary permissions for photographs or videos taken during events
• Comply with all safety instructions provided by our staff

3. Service Limitations

Our services are subject to the following limitations:

• Services are available only for the agreed duration and within the specified location
• We reserve the right to refuse service if conditions are unsafe or inappropriate
• Maximum participant numbers must be adhered to as specified in bookings
• Weather conditions may affect outdoor events, with alternative arrangements subject to availability
• We cannot guarantee the suitability of our services for children with certain medical conditions or special needs without prior consultation
• Service availability depends on staff availability and booking schedule

4. Booking and Cancellation

Bookings are confirmed upon receipt of the required deposit. Cancellation policies are as follows:

• Cancellations made 14 or more days before the event: full refund minus administrative fee
• Cancellations made 7-13 days before the event: 50% refund
• Cancellations made less than 7 days before the event: no refund
• We reserve the right to cancel services due to unforeseen circumstances, in which case a full refund will be provided

5. Intellectual Property

All content on Xymewao.com, including text, graphics, logos, images, audio clips, and software, is the property of Xymewao.com or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, display, or create derivative works from our content without our express written permission.

During our events, we may take photographs or videos for promotional purposes. By using our services, you grant us permission to use such media containing images of you or your children for marketing purposes, unless you explicitly opt out in writing.

6. Liability Limitations

To the maximum extent permitted by law:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability for any claims arising from these terms or our services shall not exceed the amount paid by you for the specific service in question
• We are not responsible for accidents or injuries occurring during events unless directly caused by our negligence
• Parents/guardians remain primarily responsible for their children's behavior and safety
• We do not accept liability for damage to property at event venues unless caused by our staff's negligence

7. Dispute Resolution

Any disputes arising from these Terms and Conditions or our services shall be resolved as follows:

• We encourage users to contact us first to attempt to resolve any issues amicably
• If direct resolution is not possible, disputes shall be resolved through mediation
• If mediation is unsuccessful, disputes shall be resolved through binding arbitration
• Any legal proceedings shall be conducted in the jurisdiction of our registered business location
• These terms shall be governed by and construed in accordance with applicable local laws

8. Privacy and Data Protection

We collect and process personal data in accordance with our Privacy Policy. By using our services, you consent to such processing and guarantee that all data provided by you is accurate. We implement appropriate security measures to protect your personal information.

9. Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from any cause beyond our reasonable control, including but not limited to natural disasters, pandemics, governmental actions, or civil unrest.

10. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications indicates your acceptance of the revised terms.

11. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms and Conditions shall otherwise remain in full force and effect.

By using Xymewao.com services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.